Senior Manager, Network Compliance
Summary of Relevant Experience
Summary of Experience – Senior Manager, Network Compliance @ Capital One Insights Center
- JD/MBA-credentialed compliance and legal professional with approximately four years of in-house experience advising on regulatory risk across multiemployer funds, a Fortune 500 insurer, and healthcare-adjacent entities in highly regulated environments.
- In-house benefits counsel who built and maintained compliance program frameworks, analyzed applicability of federal laws and regulations to business processes, and reported findings directly to C-suite executives and board-level stakeholders.
- Regulatory risk advisor who managed outside counsel, led complex litigation strategy, and provided formal and informal compliance guidance to senior leaders across legal, operations, and business functions.
- Advanced-degree candidate positioned for senior manager-level compliance roles, with demonstrated ability to balance independent analysis with executive escalation and cross-functional collaboration across legal, audit, and risk management teams.
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Why this is a fit
The role is in financial services compliance at the Senior Manager level in McLean, VA or NY, which matches your seniority band, location preferences, and target industry, but the function centers on network/payments/cybersecurity compliance rather than your ERISA, employee benefits, HIPAA, or healthcare regulatory expertise—your legal background doesn't map well to the payments network and merchant risk management focus required here.
About the role
Senior Manager, Network Compliance The Senior Manager, Network Compliance will perform a key risk management role in the second line of defense for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Senior Manager, Network Compliance is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Manager, Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. Responsibilities: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyze business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyze the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration The ideal candidate will possess: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defense risk management framework Basic Qualifications: Bachelor's Degree or military experience At least 8 years of legal, compliance, or risk management experience OR at least 7 years of regulatory experience in consumer financial services or payments industry At least 5 years of experience developing, evaluating or implementing cybersecurity, technology or risk assessment activities Preferred Qualifications: Advanced degree, including Juris Doctorate or Master’s degree 9+ years of legal, compliance, or risk management experience OR 8+ years of regulatory experience in consumer financial services or payments industry At this time, Capital One will not spons